Taxi Booking App Development
- Overview
Main features of Advance Taxi Booking App Development in Nepal
User Work Flow
Splash
App should be initiate from splash page, for the first time user, app should display walk through page to understand the application flow.
Sign up/Login/Forgot Password
User will login into the application using social media, login form and validate his/her existing account details like Email, User Name, Password, Mobile no. In case of new user, user can create new account using his/her Email, Mobile no and setup a new account. Existing App User should be able to reset his/her password.
User Should be able to login and signup with Phone Call, Google, Facebook.
Wallet
User should be able to upload the fund into his/her wallet for future payment, App will analyse the wallet payment on each and every transaction which will going to happen against any new booking.
Book a Trip (Daily)
User should be able to book a Cab for a Trip, Driver will pick the user and drop to the user at drop location or Final Destination location. user will get notification for each step ex. When driver reach user location, user picked up, on the way etc
Book a Trip (Outstation)
User should be able to book a cab for out station for one way trip or round trip, user should be able to get driver details before 45 min (Define by admin) of booking schedule.
Book a Trip (Rental)
User should be able to book a rental cab for within the city and for some fixed hour, user should be able to get driver details before 45 min (Define by admin) of booking schedule.
Book a Trip (Pool)
User should be able to book a shared ride which is called pool, one user can select up to 2 passenger for pool ride and fare should be managed from admin panel.
Book a Trip (Airport)
User should be able to book a cab for specific airport and system admin will manage the aiport from admin panel.
Schedule Booking
User should be able to schedule a booking for certain time for all cases outstation, rental, general cab except pool (Pool is not available for scheduling).
Multi Location
User should be able to Add multiple location or multiple stop over in his/her trip and change the address too for general trip.
Vehicle Category
User should be able to select a vehicle from vehicle category as per his/her requirement like Mini, Micro, Hatchback etc.
Profile
User should be able to manage his profile and make changes like password, profile picture, Name home address, work address etc.
Chat/Voice Call
User should be able to chat/Voice call with driver.
Cancelled Trip
In case of confirmed booking, if user want to cancel the trip, user have to pay some fixed amount, if balance will be available, then it will be deducted from the available payment or payment will goes as minus balance.
History
User should be able to see his/her past and upcoming Trip history including source location, destination location, driver name, vehicle details, paid fee, Review etc.
Payment
User should be able to add new payment method or manage payment method; app user can store credit card details for fast payment.
Lost Management
User should be able to add lost item into his trip details, admin will notify to the driver for the user loosed item.
About/Terms & Condition/Privacy Policy/Refund policy
User should be able to view the details about the company like about the company, privacy policy, terms and condition, refund policy.
Share/Help/Support/FAQ
User should be able to share the trip details to his/her friend, for any queries app user can take help.
Panic Button
User should be able to press panic or emergency button in case if required.
Promo Code
App user should be get benefit to use promo code to get additional discount, app user can view all available offers in offer section of the app.
Live Tracking
User should be able to track the live location of driver and view the ETA of Driver over on Map.
Setting
User can optimize the setting like Push Notification, Offers, Discount, and Location etc.
Driver Work Flow
Splash
App should be initiate from splash page, for the first time driver, app should display walk through page to understand the application flow.
Sign up/Login/Forgot Password
Driver will login into the application using login form and validate his/her existing account details like Email, User Name, Password, Mobile no. In case of new driver, driver can create new account using his/her Email, Mobile no. Existing App driver should be able to reset his/her password.
Document
Driver should be able to upload all required document like Driving License, Vehicle Document, and Insurance Document to use the app.
Vehicle Category
Driver should be able to select a vehicle from vehicle category as per his/her vehicle like Mini, Micro, and Hatchback. App driver can switch vehicle category from his/her profile.
Profile
Driver should be able to manage his profile and make changes like password, profile picture, home address etc.
Chat/Voice Call
Driver should be able to chat/Voice call with user.
Cancelled Trip
In case of confirmed booking, if driver want to cancel the trip, driver have to pay some fixed amount, if balance will be available, then it will be deducted from the available payment or payment will goes as minus balance.
History
Driver should be able to see his/her past and upcoming Trip history including source location, destination location, user name, vehicle details, paid fee and review of user etc.
Earning
Driver should be able to view his/her daily earning, weekly earning and able to view withdraw history and request for withdraw.
About/Terms & Condition/Privacy Policy/Refund policy
Driver should be able to view the details about the company like about the company, privacy policy, terms and condition, refund policy.
Share/Help/Support/FAQ
Driver should be able to share the trip details to his/her friend, for any queries app driver can take help.
Withdraw/Payment integration
Driver should be able to withdraw his/her 100% earning fund and its will reflect user bank account as per standard rule.
Add Bank Account Details
Driver should be able to add his/her account details to withdraw his/her earning. Driver should be able to get an notification once it’s added from admin.
Live Tracking
Driver should be able to track the live location of user and view the estimated time to reach user location over on Map.
Setting
Driver can optimize the setting like Push Notification, Offers, Discount, and Location etc.
Online/Offline
Driver can online/offline his/her status.
Admin Panel
Admin panel is the heart of the whole system, from admin panel, company top level officer can manage the whole activities of the system.
Login/Forgot Password
Admin user should be able to login via login panel using his/her credentials, in case of forgot password admin user can rest the password with the help of his/her official email.
Dashboard
Admin user should be able to view the dashboard of the system with below details, admin user can view all details by clicking on view more option.
Total Trip
Total Payment
Active Trip
Cancel Trip
Total Driver
Active User
Total User
Active Driver
Dashboard Graph
Admin user should be able to view the graph on dashboard with below details and can compare the whole booking.
Total trip & Cancelled Trip and Active Trip according to the Date
Cash Payment & Online Payment according to the Date
Total Driver & Total User according to the Date
Active Driver and Active User according to the Date
Top 10 Booking
Admin user can view the top 10 recent booking on dashboard with details and can manage booking.
ID, User, Driver, Type of Trip, Fare of the Trip, Date of the Trip, time of the Trip, current status.
Drivers
Admin user should be able to view all Drivers activities like accepted booking, Driver profile, active Driver, below are the list of details.
Driver List
Admin user should be able to view the list of all Drivers according to the category.
Add Drivers
Admin user should be able to add new Drivers and assign predefine category according to the his/her expert area or interest.
Manage Driver
Admin user should be able to manage all Drivers.
Approve Drivers
Admin user should be able to verify Drivers document and approve the profile of Drivers.
Decline Drivers
Admin user should be able to decline or restrict the Drivers to use all services.
Verify Account Details
Admin user should be able to verify the Driver Added Bank Account Details.
Driver history
Admin user should be able to view the history of Driver like total no of booking, date, active booking, cancelled booking, earning, cash payment, online payment etc.
Transfer Fund
Admin user should be able to view the withdraw request and transfer fund as per Driver earning and manage the earning too.
Driver Earning
Admin user should be able to view the total earning and settle payment as per payment collection method like cash and online.
User
Admin user should be able to view all users activities like Requested booking, users profile, user mode of payment and many more, below are the list of details.
User List
Admin user should be able to view the list of all users according to the category.
Add users
Admin user should be able to add new users.
Block users
Admin user should be able to block or restrict the users to use all services.
Users history
Admin user should be able to view the history of users like total no of request, date, active booking, cancelled booking, paid fee, cash payment, online payment etc.
Refund
Admin user should be able to view the refund request and transfer fund as per users paid fee and manage the fee too.
Vehicle Management
Admin user should be able to manage the vehicle and perform following action.
Add vehicle
Manage vehicle
Plan
Admin user should be able to manage the monthly plan and perform following action.
Add plan
Manage Plan
Dispute Management
Admin user should be able to view the dispute and perform following action.
Assign to the CRM user
Manage
Track status
Perform action on dispute
Price Management
System price management is very important, admin have to define the fare according to the available package and assign or map with vehicle.
Toll Management
Admin user should be able to add toll plaza info with toll fee, user should be able to pay toll fee including ride fee.
Fare Matrix
Admin should be able to manage Fare according the available packages and manage all packages as per available option like Location wise, Rental, Outstation, Peak hour, Peak Price, Surge Price etc.
Package or Plan Management
Admin should be able to manage the plan, like Pool, Outstation, Rental, Distance Fare (Min to Max), Minute Fare, Waiting Time, Peak Hour, Night charges, Week day Fare, Week End Fare etc.
Zone Management
Admin user should be able to create Zone according to the location and plot graph over on google map.
Zone Setting
Admin user should be able to enable, disable, block zone as per business requirement.
Transaction
Admin should be able to view the whole transaction, admin can view the following transaction.
Withdraw Request
Withdraw status
Account Request
Account Status
Driver settlement (Cash/online)
Account Modification Request
Driver Final Payment
Payment
Admin should be able to view the complete payment, admin can view the following payment.
Total Revenue
Total Earning
Total Withdraw
Total cash collection
Total Online Collection
Settlement Cash/Online
Refund
Payment Status (Refund, Awaiting, available)
Setting
Admin should be able to make changes and manage some setting of the app, payment, search radius etc. Admin should be able to manage following setting.
Location Setting
Search Radius Setting
Basic Price
Tax management
Payment API setting
Social Media
Document
Admin user should be able to add document type according to the location and view a verify the document with expiry date of the document.
Add Document
Manage Document
Verify Document
Review and Rating
Admin user should be able to view the following reviews and Rating.
User Review
Driver Review
Manage Review
Promo code
Admin user should be able to view and manage the promo code and perform following actions.
Add Promo code
Manage promo code
History
Analytics
Usage
Refer and Earn
Admin user should be able to add the logic for referral and earned money according to the trip or for monthly basis or define the dates.
Reports
Admin user should be able to view the report and download the report, search report by category, user, Driver, dates, day and revenue, withdraw etc.
CMS Panel
Admin user should be able to manage the CRM Users, System Pages, Languages, Blogs and may more.
CRM Panel
Admin user should be able to manage the CRM Users, Passenger, Trips, Profile, Refund etc from CRM Panel.
Analytics
Admin user should be able to view the complete analytics like No of users in Android Device, iOS Device, Signup, Login, Daily Users etc.
Dispatcher Panel
Admin user should be able to view all dispatcher managers, manage dispatcher manager and view all booking which is booked from dispatcher panel.
Dispatcher Panel Flow
Dispatcher panel is the part of system where company manager should dispatch cab for users manually.
New Booking
Dispatcher Manager should be able to book a cab for customer, manager should be able to book a cab either for individual or for corporate employee, and manager should be able to view the Total fare, Time and Distance.
Manual or system Driver Assignment
Dispatcher manager can assign driver manually and system will assign the most nearest driver automatically.
Reassign Driver
Dispatcher Manager should be able to reassign driver for any trip by the requesting of customers, customer will get notification on same time with driver details.
Cancel Trip
Dispatcher Manager should be able to cancel the trip by requesting of passenger or driver with adding valid reason.
Dead Trip
Dispatcher manager should be able to mark any trip as dead in failure of vehicle.
View available Vehicle
Dispatcher manager should be able to view all available cab according to the zone and and current status like on trip, active, offline etc.
Logs
Dispatcher manager should be able to view the logs for each booking with status, like cancelled, on trip etc.
Live Tracking
Dispatcher manager can track the live location of all trip and search with trip id or customer name or driver name.
Assign the trip to outside company
Dispatcher manager should be able to assign new trip to outside company in case user is not able to get the inside platform cab driver.
Notification from CRM
Dispatcher panel will be tightly coupled with CRM Panel so manager will get instant notification for trip management.
CRM Panel Flow
CRM user should be able to manage complete system as user and driver points of view, CRM user should be able to perform following actions.
List of all Users
CRM user should be able to view all user details and manage user profile according to the requested changes.
List of all Drivers
CRM user should be able to view all Driver details and manage Driver profile according to the requested changes.
All Trips
CRM user should be able to view all Trips and manage the Trips as per request from user or driver.
Lost Management
CRM user should be able to manage all lost assets and send request or resolve customer or driver query.
Refund Management
CRM user should be able to create ticket for refund request and send it to the higher department for next action.
Ticket Management
CRM User should be able to manage the ticket and response as per customer query or send it to higher department.
CMS Panel Flow
CMS user should be able to manage the whole content of the website and app and perfume following action.
Page Management
CMS user should be manage all system pages, add new pages and manage the content of the whole pages.
Blog Management
CMS user should be able to manage all blogs and create new blogs for information purpose.
Language Management
CMS user should be able to mange language, add new language, add keywords for any specific language etc ..
Email Management
CMS user should be able to manage email templates, disable, enable email etc ..
Corporate Panel
Corporate manager should be able to book a cab for company employee, manage payment, manage receipt and many more from corporate panel, below are the details:
Book a cab
Add Employee
Send Invoice
View History
Manage Employee
Vendor Panel
Vendor manager should be able to add new driver, view all trips, manage driver etc and it should be manageable from admin panel completely, like fix the no of driver which should be added by vendor, percentage, driver allocation, driver addon or removal. Vendor should not be able to remove any driver from platform, they can enable or disable the driver.
Accountant Panel
Account should be able to access all transaction, reports, refund request from admin and many more ..
New Cab Company
Admin should be able to add new cab company and dispatcher panel should be able to assign the trip to the outside cab company.
Miscellaneous Features
Website of User, Driver and For information
Signup Reminder for profile completion
User Work Flow
Splash
App should be initiate from splash page, for the first time user, app should display walk through page to understand the application flow.
Sign up/Login/Forgot Password
User will login into the application using social media, login form and validate his/her existing account details like Email, User Name, Password, Mobile no. In case of new user, user can create new account using his/her Email, Mobile no and setup a new account. Existing App User should be able to reset his/her password.
User Should be able to login and signup with Phone Call, Google, Facebook.
Wallet
User should be able to upload the fund into his/her wallet for future payment, App will analyse the wallet payment on each and every transaction which will going to happen against any new booking.
Book a Trip (Daily)
User should be able to book a Cab for a Trip, Driver will pick the user and drop to the user at drop location or Final Destination location. user will get notification for each step ex. When driver reach user location, user picked up, on the way etc
Book a Trip (Outstation)
User should be able to book a cab for out station for one way trip or round trip, user should be able to get driver details before 45 min (Define by admin) of booking schedule.
Book a Trip (Rental)
User should be able to book a rental cab for within the city and for some fixed hour, user should be able to get driver details before 45 min (Define by admin) of booking schedule.
Book a Trip (Pool)
User should be able to book a shared ride which is called pool, one user can select up to 2 passenger for pool ride and fare should be managed from admin panel.
Book a Trip (Airport)
User should be able to book a cab for specific airport and system admin will manage the aiport from admin panel.
Schedule Booking
User should be able to schedule a booking for certain time for all cases outstation, rental, general cab except pool (Pool is not available for scheduling).
Multi Location
User should be able to Add multiple location or multiple stop over in his/her trip and change the address too for general trip.
Vehicle Category
User should be able to select a vehicle from vehicle category as per his/her requirement like Mini, Micro, Hatchback etc.
Profile
User should be able to manage his profile and make changes like password, profile picture, Name home address, work address etc.
Chat/Voice Call
User should be able to chat/Voice call with driver.
Cancelled Trip
In case of confirmed booking, if user want to cancel the trip, user have to pay some fixed amount, if balance will be available, then it will be deducted from the available payment or payment will goes as minus balance.
History
User should be able to see his/her past and upcoming Trip history including source location, destination location, driver name, vehicle details, paid fee, Review etc.
Payment
User should be able to add new payment method or manage payment method; app user can store credit card details for fast payment.
Lost Management
User should be able to add lost item into his trip details, admin will notify to the driver for the user loosed item.
About/Terms & Condition/Privacy Policy/Refund policy
User should be able to view the details about the company like about the company, privacy policy, terms and condition, refund policy.
Share/Help/Support/FAQ
User should be able to share the trip details to his/her friend, for any queries app user can take help.
Panic Button
User should be able to press panic or emergency button in case if required.
Promo Code
App user should be get benefit to use promo code to get additional discount, app user can view all available offers in offer section of the app.
Live Tracking
User should be able to track the live location of driver and view the ETA of Driver over on Map.
Setting
User can optimize the setting like Push Notification, Offers, Discount, and Location etc.
Driver Work Flow
Splash
App should be initiate from splash page, for the first time driver, app should display walk through page to understand the application flow.
Sign up/Login/Forgot Password
Driver will login into the application using login form and validate his/her existing account details like Email, User Name, Password, Mobile no. In case of new driver, driver can create new account using his/her Email, Mobile no. Existing App driver should be able to reset his/her password.
Document
Driver should be able to upload all required document like Driving License, Vehicle Document, and Insurance Document to use the app.
Vehicle Category
Driver should be able to select a vehicle from vehicle category as per his/her vehicle like Mini, Micro, and Hatchback. App driver can switch vehicle category from his/her profile.
Profile
Driver should be able to manage his profile and make changes like password, profile picture, home address etc.
Chat/Voice Call
Driver should be able to chat/Voice call with user.
Cancelled Trip
In case of confirmed booking, if driver want to cancel the trip, driver have to pay some fixed amount, if balance will be available, then it will be deducted from the available payment or payment will goes as minus balance.
History
Driver should be able to see his/her past and upcoming Trip history including source location, destination location, user name, vehicle details, paid fee and review of user etc.
Earning
Driver should be able to view his/her daily earning, weekly earning and able to view withdraw history and request for withdraw.
About/Terms & Condition/Privacy Policy/Refund policy
Driver should be able to view the details about the company like about the company, privacy policy, terms and condition, refund policy.
Share/Help/Support/FAQ
Driver should be able to share the trip details to his/her friend, for any queries app driver can take help.
Withdraw/Payment integration
Driver should be able to withdraw his/her 100% earning fund and its will reflect user bank account as per standard rule.
Add Bank Account Details
Driver should be able to add his/her account details to withdraw his/her earning. Driver should be able to get an notification once it’s added from admin.
Live Tracking
Driver should be able to track the live location of user and view the estimated time to reach user location over on Map.
Setting
Driver can optimize the setting like Push Notification, Offers, Discount, and Location etc.
Online/Offline
Driver can online/offline his/her status.
Admin Panel
Admin panel is the heart of the whole system, from admin panel, company top level officer can manage the whole activities of the system.
Login/Forgot Password
Admin user should be able to login via login panel using his/her credentials, in case of forgot password admin user can rest the password with the help of his/her official email.
Dashboard
Admin user should be able to view the dashboard of the system with below details, admin user can view all details by clicking on view more option.
Total Trip
Total Payment
Active Trip
Cancel Trip
Total Driver
Active User
Total User
Active Driver
Dashboard Graph
Admin user should be able to view the graph on dashboard with below details and can compare the whole booking.
Total trip & Cancelled Trip and Active Trip according to the Date
Cash Payment & Online Payment according to the Date
Total Driver & Total User according to the Date
Active Driver and Active User according to the Date
Top 10 Booking
Admin user can view the top 10 recent booking on dashboard with details and can manage booking.
ID, User, Driver, Type of Trip, Fare of the Trip, Date of the Trip, time of the Trip, current status.
Drivers
Admin user should be able to view all Drivers activities like accepted booking, Driver profile, active Driver, below are the list of details.
Driver List
Admin user should be able to view the list of all Drivers according to the category.
Add Drivers
Admin user should be able to add new Drivers and assign predefine category according to the his/her expert area or interest.
Manage Driver
Admin user should be able to manage all Drivers.
Approve Drivers
Admin user should be able to verify Drivers document and approve the profile of Drivers.
Decline Drivers
Admin user should be able to decline or restrict the Drivers to use all services.
Verify Account Details
Admin user should be able to verify the Driver Added Bank Account Details.
Driver history
Admin user should be able to view the history of Driver like total no of booking, date, active booking, cancelled booking, earning, cash payment, online payment etc.
Transfer Fund
Admin user should be able to view the withdraw request and transfer fund as per Driver earning and manage the earning too.
Driver Earning
Admin user should be able to view the total earning and settle payment as per payment collection method like cash and online.
User
Admin user should be able to view all users activities like Requested booking, users profile, user mode of payment and many more, below are the list of details.
User List
Admin user should be able to view the list of all users according to the category.
Add users
Admin user should be able to add new users.
Block users
Admin user should be able to block or restrict the users to use all services.
Users history
Admin user should be able to view the history of users like total no of request, date, active booking, cancelled booking, paid fee, cash payment, online payment etc.
Refund
Admin user should be able to view the refund request and transfer fund as per users paid fee and manage the fee too.
Vehicle Management
Admin user should be able to manage the vehicle and perform following action.
Add vehicle
Manage vehicle
Plan
Admin user should be able to manage the monthly plan and perform following action.
Add plan
Manage Plan
Dispute Management
Admin user should be able to view the dispute and perform following action.
Assign to the CRM user
Manage
Track status
Perform action on dispute
Price Management
System price management is very important, admin have to define the fare according to the available package and assign or map with vehicle.
Toll Management
Admin user should be able to add toll plaza info with toll fee, user should be able to pay toll fee including ride fee.
Fare Matrix
Admin should be able to manage Fare according the available packages and manage all packages as per available option like Location wise, Rental, Outstation, Peak hour, Peak Price, Surge Price etc.
Package or Plan Management
Admin should be able to manage the plan, like Pool, Outstation, Rental, Distance Fare (Min to Max), Minute Fare, Waiting Time, Peak Hour, Night charges, Week day Fare, Week End Fare etc.
Zone Management
Admin user should be able to create Zone according to the location and plot graph over on google map.
Zone Setting
Admin user should be able to enable, disable, block zone as per business requirement.
Transaction
Admin should be able to view the whole transaction, admin can view the following transaction.
Withdraw Request
Withdraw status
Account Request
Account Status
Driver settlement (Cash/online)
Account Modification Request
Driver Final Payment
Payment
Admin should be able to view the complete payment, admin can view the following payment.
Total Revenue
Total Earning
Total Withdraw
Total cash collection
Total Online Collection
Settlement Cash/Online
Refund
Payment Status (Refund, Awaiting, available)
Setting
Admin should be able to make changes and manage some setting of the app, payment, search radius etc. Admin should be able to manage following setting.
Location Setting
Search Radius Setting
Basic Price
Tax management
Payment API setting
Social Media
Document
Admin user should be able to add document type according to the location and view a verify the document with expiry date of the document.
Add Document
Manage Document
Verify Document
Review and Rating
Admin user should be able to view the following reviews and Rating.
User Review
Driver Review
Manage Review
Promo code
Admin user should be able to view and manage the promo code and perform following actions.
Add Promo code
Manage promo code
History
Analytics
Usage
Refer and Earn
Admin user should be able to add the logic for referral and earned money according to the trip or for monthly basis or define the dates.
Reports
Admin user should be able to view the report and download the report, search report by category, user, Driver, dates, day and revenue, withdraw etc.
CMS Panel
Admin user should be able to manage the CRM Users, System Pages, Languages, Blogs and may more.
CRM Panel
Admin user should be able to manage the CRM Users, Passenger, Trips, Profile, Refund etc from CRM Panel.
Analytics
Admin user should be able to view the complete analytics like No of users in Android Device, iOS Device, Signup, Login, Daily Users etc.
Dispatcher Panel
Admin user should be able to view all dispatcher managers, manage dispatcher manager and view all booking which is booked from dispatcher panel.
Dispatcher Panel Flow
Dispatcher panel is the part of system where company manager should dispatch cab for users manually.
New Booking
Dispatcher Manager should be able to book a cab for customer, manager should be able to book a cab either for individual or for corporate employee, and manager should be able to view the Total fare, Time and Distance.
Manual or system Driver Assignment
Dispatcher manager can assign driver manually and system will assign the most nearest driver automatically.
Reassign Driver
Dispatcher Manager should be able to reassign driver for any trip by the requesting of customers, customer will get notification on same time with driver details.
Cancel Trip
Dispatcher Manager should be able to cancel the trip by requesting of passenger or driver with adding valid reason.
Dead Trip
Dispatcher manager should be able to mark any trip as dead in failure of vehicle.
View available Vehicle
Dispatcher manager should be able to view all available cab according to the zone and and current status like on trip, active, offline etc.
Logs
Dispatcher manager should be able to view the logs for each booking with status, like cancelled, on trip etc.
Live Tracking
Dispatcher manager can track the live location of all trip and search with trip id or customer name or driver name.
Assign the trip to outside company
Dispatcher manager should be able to assign new trip to outside company in case user is not able to get the inside platform cab driver.
Notification from CRM
Dispatcher panel will be tightly coupled with CRM Panel so manager will get instant notification for trip management.
CRM Panel Flow
CRM user should be able to manage complete system as user and driver points of view, CRM user should be able to perform following actions.
List of all Users
CRM user should be able to view all user details and manage user profile according to the requested changes.
List of all Drivers
CRM user should be able to view all Driver details and manage Driver profile according to the requested changes.
All Trips
CRM user should be able to view all Trips and manage the Trips as per request from user or driver.
Lost Management
CRM user should be able to manage all lost assets and send request or resolve customer or driver query.
Refund Management
CRM user should be able to create ticket for refund request and send it to the higher department for next action.
Ticket Management
CRM User should be able to manage the ticket and response as per customer query or send it to higher department.
CMS Panel Flow
CMS user should be able to manage the whole content of the website and app and perfume following action.
Page Management
CMS user should be manage all system pages, add new pages and manage the content of the whole pages.
Blog Management
CMS user should be able to manage all blogs and create new blogs for information purpose.
Language Management
CMS user should be able to mange language, add new language, add keywords for any specific language etc ..
Email Management
CMS user should be able to manage email templates, disable, enable email etc ..
Corporate Panel
Corporate manager should be able to book a cab for company employee, manage payment, manage receipt and many more from corporate panel, below are the details:
Book a cab
Add Employee
Send Invoice
View History
Manage Employee
Vendor Panel
Vendor manager should be able to add new driver, view all trips, manage driver etc and it should be manageable from admin panel completely, like fix the no of driver which should be added by vendor, percentage, driver allocation, driver addon or removal. Vendor should not be able to remove any driver from platform, they can enable or disable the driver.
Accountant Panel
Account should be able to access all transaction, reports, refund request from admin and many more ..
New Cab Company
Admin should be able to add new cab company and dispatcher panel should be able to assign the trip to the outside cab company.
Miscellaneous Features
Website of User, Driver and For information
Signup Reminder for profile completion
